Basic Job Information

Job Description

• Field visit for IP support at client/office side.
• Router configuration and deployment.
• Fiber breakage measurement.
• Optical fiber problem troubleshooting.
• Media converter placement and testing.
• Phone support for client.

Basic Job Information

Job Specification

Other Specification

• Bachelor Degree in management or IT can apply
• More than or equals 3 years of experience
• Two-wheeler along with valid licenses

Job Description

• Direct all operational aspect including sales & marketing, admin, Human resources & operations
• Assess local market conditions identify current and prospective sales opportunities
• Meets branch sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; preparing cost center; analyzing variances; initiating corrective actions
• Formulate, direct and coordinate marketing activities of Internet and DTV/IPTV and policies to promote products and services in coordination with Regional Manager
• Managing, training and motivating team to drive efficiency and productivity
• Manage overall branch activities
• Perform duties as per assigned

Note: Local candidates are highly preferred

Basic Job Information

Job Specification

Other Specification

• Bachelors in marketing, business administration or relevant discipline (MBA Preferable)
• Good understanding of market research techniques, data analysis and statistics methods
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness

Job Description

• Formulate & implement marketing and sales strategies to improve customer awareness and increase sales of the branch
• Organizing and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
• Generate leads and prospects through various marketing activities and (or) campaign
• Convert leads into customers through regular and effective follow up
• Updating databases and using a customer relationship management (CRM) system
• Conducting market research and analysis to evaluate trends, brand awareness and competition ventures
• Co-ordinate among team members, Branch Incharge and Head Office to enable sales
• Prepare daily, monthly, quarterly and yearly reports as per requirements

Note: Two-wheeler with valid licenses is compulsory

Basic Job Information

Job Description

• Identifying Customer needs, clarify information, research every issue and provide solution or alternatives.
• Deal with clients via phone/mail/social media/SMS.
• Receive inbound calls & reply to the concern clients and transfer the call to the other department if needed.
• Assist customers with any technical issues experience with any services and escalate any unresolved issues to Team Leader (TL) appropriately.
• Receive and disseminate accurate information.
• Interdepartmental coordination.
• Problem escalates to relevant departments.
• Build sustainable relationship and engage customers by taking extra miles.
• Meet personal/team qualitative and quantitative target.

Basic Job Information

Job Specification

Other Specification

• Must have completed Bachelors in Management (MBA Preferable)
• Experience with office management software like HR systems and databases including MS Office
• Strong knowledge on HR and Labor Law
• Ability to maintain confidentiality of sensitive information
• Strong analytical ability with active listening skills

Job Description

• Maintaining current HR files and databases (PIS Management)
• Conduct initial orientation to newly hired employees
• Assist with day to day operations of the HR functions and duties
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Directs and monitors the conduct of performance appraisal as per set schedules, provides technical guidance to appraisers, oversees proper documentation
• Deal with employee requests regarding human resources issues, rules, and regulations
• Submit regular reports on Human Resources issues, initiatives and activities to Head Office
• Conducting or organizing exit interviews and carry out necessary exit procedures for staffs

Note: -

• Local Candidates are highly encouraged to apply
• Candidate from Janakpur, Itahari, Birtamode are also encouraged for application.