Fair Policy

Subisu’s Fair Usage Policy is designed in such a manner that we continue to provide the best of Internet experience to all our customers. This Fair Usage Policy forms part of/and incorporated in Subisu Terms & Conditions for Internet Service.


Why Fair Usage Policy?

The intent of Subisu Fair Usage Policy is to provide the optimum Internet experience to all Subisu customers. A very small number of customers use an excessive amount of the network bandwidth, to the extent that it can impair the experience of others. Subisu Fair Usage Policy will be applicable in such cases.


What happens in Fair Usage Policy?

Under the policy we have defined fair usage levels for unlimited data transfer plans and needless to mention, the usage levels set are very generous such that most customers will not be affected by the Fair Usage Policy.

On reaching the fair usage level, the plan speed would be rationalized by up to 60% for the rest of the monthly billing cycle. Subisu Sales Personnel will also inform the customer that the speeds for the rest of the billing cycle month would be as per the Subisu’s Fair Usage Policy. However, if the customer continues to breach Subisu Fair Usage Policy for the particular decreased bandwidth as well, Subisu may either notify to stop the unacceptable usage or may terminate the service (with or without notice). The customer may still be liable for the payment of excessive usage.

Please note that the speed would be upgraded to the normal speed at the start of the next billing cycle.


What is the impact of Fair Usage Policy on data transfer limits?

We assure you that the data transfer limits remain unlimited and no change has been made in the same.

To view the plan wise usage levels set, please visit the tariff section.

Subisu reserves the right to change/modify the terms and conditions of Subisu Fair Usage Policy in part or in whole as and when need for the same is realized.