Fair Usage Policy

Subisu’s Fair Usage Policy

Subisu’s Fair Usage Policy is designed in such a manner that we continue to provide the best of Internet experience to all our customers. This Fair Usage Policy forms part of/and incorporated in Subisu Terms & Conditions for Internet Service.

Why Fair Usage Policy?

The intent of Subisu Fair Usage Policy is to provide the optimum Internet experience to all Subisu customers. A very small number of customers use an excessive amount of the network bandwidth, to the extent that it can impair the experience of others. Subisu Fair Usage Policy will be applicable in such cases.

What happens in Fair Usage Policy?

Under the policy we have defined fair usage levels for unlimited data transfer plans, the usage levels set are very generous such that most customers will not be affected by the Fair Usage Policy.

On reaching the fair usage level, the plan speed would be rationalized by up to 80% - 90% for the rest of the monthly billing cycle. Client can also verify from client portal that if the FUP is applied in their package or not at any point of time. However, if the customer continues to breach Subisu Fair Usage Policy for the particular decreased bandwidth as well, Subisu may either notify to stop the unacceptable usage or may terminate the service (with or without notice). Or if customer wants more data at any month, he/ she can top-up the data in very reasonable price.

Please note that the speed would be upgraded to the normal speed at the start of the next month.

What is the impact of Fair Usage Policy on data transfer limits?

Data transfer limits are totally dependent on the speed of Internet that the client has subscribed. Higher speed has higher FUP value and lower speed has lower than that of high-speed package value.

Subisu reserves the right to change/modify the terms and conditions of Subisu Fair Usage Policy in part or in whole as and when need for the same is realized.

 

SUBISU Fair Usage Policy on applicable packages
 

For Internet Package

Bandwidth

Validity

Volume

Fall Back

30 Mbps

1  Month

850 GB

12 Mbps

3 Months

2550 GB

12 Mbps

6 Months

5100 GB

12 Mbps

12 Months

16200 GB

20 Mbps

Bandwidth

Validity

Volume

Fall Back

50 Mbps

1  Month

1350 GB

20 Mbps

3 Months

4050 GB

20 Mbps

6 Months

8100 GB

20 Mbps

12 Months

18000 GB

30 Mbps

Bandwidth

Validity

Volume

Fall Back

70 Mbps

1  Month

1500 GB

30 Mbps

3 Months

4500 GB

30 Mbps

6 Months

9000 GB

30 Mbps

12 Months

18000 GB

30 Mbps



For Internet & Clear TV Package

Bandwidth

Validity

Volume

Fall Back

31 Mbps

1  Month

900 GB

15 Mbps

3 Months

2700 GB

15 Mbps

6 Months

5400 GB

15 Mbps

12 Months

16800 GB

25 Mbps

Bandwidth

Validity

Volume

Fall Back

55 Mbps

1  Month

1400 GB

25 Mbps

3 Months

4200 GB

25 Mbps

6 Months

8400 GB

25 Mbps

12 Months

16800 GB

25 Mbps

Bandwidth

Validity

Volume

Fall Back

80 Mbps

1  Month

1550 GB

35 Mbps

3 Months

4650 GB

35 Mbps

6 Months

9300 GB

35 Mbps

12 Months

18600 GB

35 Mbps


 
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